Terms of Service
1. Agreement to these Terms
These Terms of Service ("Terms") govern your access to and use of the AugmentEV / Paseo platform, APIs, websites, and related services (the "Service"). By creating an account, clicking "I agree," or using the Service, you agree to these Terms. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.
2. Early access; no service-level guarantee
The Service is offered in early access and is provided on an as-available basis. We currently operate a single-availability-zone deployment and do not provide any uptime, availability, or service-level (SLA) guarantee at this stage. The Confidential tier's "fail-closed" behavior — by which a job is rejected if its execution environment cannot be cryptographically verified — is a security control, not a service failure, and you must not rely on the Service as your sole control for any regulatory, safety, or availability requirement. Design-partner agreements may include separately negotiated terms.
3. The Service
Paseo is a multi-agent runtime that executes AI agent jobs and emits, for each job, a Proof-of-Task-Execution ("PoTE") — a post-quantum-signed (ML-DSA-65, NIST FIPS 204), tamper-evident record of the job. The Service is offered in tiers (Standard, Confidential, Sovereign) as described in our published documentation. Features marked as roadmap, testnet, or "coming online" are not guaranteed and may change.
4. Accounts & eligibility
You must provide accurate account information and a valid payment method, keep your credentials secure, and are responsible for activity under your account. You must be legally able to enter into these Terms and not be barred from receiving the Service under applicable law.
5. Acceptable use
You agree not to: (a) submit unlawful content or use the Service for unlawful, harmful, fraudulent, or infringing purposes; (b) attempt to reverse-engineer, defeat, forge, or tamper with the attestation, signing, or PoTE mechanisms, or to circumvent access controls, metering, or rate limits; (c) resell or sublicense the Service without our written consent; (d) use the Service for any application where failure could lead to death, personal injury, or severe environmental damage without our prior written consent; (e) interfere with, disrupt, or probe the integrity, security, or performance of the Service without authorization; or (f) use the Service in any manner we reasonably determine to be unlawful, abusive, deceptive, or to pose a security, legal, or reputational risk to us or others; or (g) create multiple or fraudulent accounts, or misuse trial, free, or early-access allowances, to circumvent usage limits or obtain benefits to which you are not entitled. You represent and warrant that you hold all rights and lawful bases necessary for the content and data you submit, and that your use complies with all applicable laws. We may investigate suspected violations and may suspend or terminate access immediately and without prior notice where we reasonably believe a violation has occurred or to prevent harm, in addition to any other remedy.
Export controls & sanctions. You represent and warrant that you, and any party for whom you use the Service, are not (a) located in, organized under the laws of, or ordinarily resident in any country or region subject to comprehensive U.S. sanctions or embargo (currently including Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine), or (b) identified on any U.S. government restricted-party list, including OFAC's Specially Designated Nationals (SDN) list. You will comply with all applicable U.S. export-control and economic-sanctions laws — including the Export Administration Regulations (EAR) and the regulations administered by OFAC — and will not use, export, re-export, or transfer the Service in violation of them or for any prohibited end-use.
Protected health information. Unless you have entered into a separate, signed Business Associate Agreement (BAA) with us, you must not submit Protected Health Information (as defined under HIPAA) or other regulated health data to the Service. A BAA is available to qualifying customers on request; until one is executed, you are solely responsible for de-identifying or excluding such data.
6. Fees & billing
The Service is billed per job through our payment processor, Stripe, at your applicable tier rate (currently Standard $0.50, Confidential $1.38, Sovereign by agreement). A job's tier rate covers up to 60 seconds of execution; jobs requiring more are billed in additional 60-second units (rounded up, execution time only), itemized on the job's PoTE receipt. Consumed usage — any job for which a PoTE has been issued — is non-refundable. Prices may change on prospective notice. You are responsible for applicable taxes. Stripe's terms also apply to payment processing.
7. Your data; the Confidential tier
You retain all rights to the content and data you submit ("Customer Data"). Our handling of Customer Data is described in our Privacy Policy. On the Standard tier, jobs run on standard cloud infrastructure that our personnel may access for operation and support as described in the Privacy Policy. On the Confidential tier, jobs execute inside a hardware-attested secure enclave designed so that inputs and outputs are isolated from the host and from our operators during execution. We retain the signed PoTE for each job for at least six (6) months to support audit and record-keeping use cases. A Data Processing Agreement (DPA) is available for customers subject to GDPR.
8. Intellectual property
As between the parties, we retain all rights in the Service, the Paseo runtime, the PoTE format, and all related technology and documentation; you retain all rights in your Customer Data. You grant us a limited, non-exclusive, worldwide license to host, process, transmit, and display Customer Data solely to provide and support the Service and as described in the Privacy Policy and DPA. If you provide feedback, you grant us a non-exclusive, perpetual, royalty-free license to use it to improve the Service.
9. Confidentiality
Each party may receive non-public information of the other. The receiving party will use such information only to perform under these Terms and protect it with reasonable care. This does not apply to information that is public, independently developed, or rightfully obtained without confidentiality obligations.
10. Disclaimers
EXCEPT AS EXPRESSLY STATED, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the PoTE, logs, or any feature will satisfy any specific law, regulation, or standard (including the EU AI Act). A PoTE attests that a job executed as recorded; it does not certify that any output is accurate, lawful, or fit for any purpose, and it is not legal or compliance advice. Determining your regulatory obligations and whether the Service meets them is your responsibility and that of your advisors.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR DATA. General cap. Except as stated below, each party's total aggregate liability arising out of or relating to the Service will not exceed the greater of US$100 or the fees you paid or owe us in the twelve (12) months before the event giving rise to the claim. Super-cap. For claims arising from a personal-data breach, breach of confidentiality, or breach of the Data Processing Agreement, each party's aggregate liability instead will not exceed two (2) times the General cap. No cap applies to: (a) your payment obligations; (b) your indemnification obligations; (c) your breach of Section 5 (Acceptable Use) or Section 8 (Intellectual Property); (d) either party's fraud, gross negligence, or willful misconduct; or (e) liabilities that cannot be limited under applicable law.
12. Indemnification
By you. You will defend and indemnify us against third-party claims arising from your Customer Data, your use of the Service in violation of these Terms, or your violation of law or third-party rights. By us. We will defend you against third-party claims alleging that the Service, as provided by us and used in accordance with these Terms, infringes that third party's intellectual-property rights, and will pay damages finally awarded or agreed in settlement — except for claims arising from your Customer Data, your configurations, combinations with non-AugmentEV products or services, or use in violation of these Terms; our obligation under this sentence is subject to the General cap in Section 11. The indemnified party must promptly notify the other, allow it to control the defense, and provide reasonable cooperation; no settlement imposing a non-monetary obligation on the indemnified party may be made without its consent.
13. Term & termination
These Terms apply while you use the Service. Either party may terminate for material breach not cured within a reasonable period; we may suspend or terminate access for violations of Section 5 or non-payment. On termination, your right to use the Service ends; surviving provisions — including Sections 6–12 and 16, and our remedies for any breach of Section 5 — continue. We will retain PoTE records as described in Section 7 and the Privacy Policy.
14. Changes
We may modify the Service or these Terms. For material changes to these Terms, we will provide reasonable notice and, where appropriate, ask you to re-accept the updated Terms; if you do not accept, your sole remedy is to stop using the Service. We record each acceptance (including the version, date, and time), and the version you accepted governs until you accept a later one.
15. Governing law & disputes
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules. The parties will first attempt to resolve any dispute informally. Any dispute not resolved within thirty (30) days will be settled by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Delaware before a single arbitrator; judgment on the award may be entered by any court of competent jurisdiction. Each party waives any right to bring or participate in a class, collective, or representative action. Notwithstanding the foregoing, either party may (a) seek injunctive or equitable relief in the state or federal courts located in Delaware as provided in Section 16, and (b) bring an individual claim in small-claims court. To the extent any dispute proceeds in court, the parties submit to the exclusive jurisdiction of the state and federal courts located in Delaware.
16. General
These Terms, the Privacy Policy, and any order or DPA are the entire agreement between the parties; if these Terms conflict with the DPA, the DPA controls for data-protection matters. If any provision is unenforceable, the rest remains in effect. Neither party may assign without consent except in a merger or asset sale. Failure to enforce is not a waiver. Neither party is liable for delay or failure caused by events beyond its reasonable control. Notices must be in writing, sent to the addresses above or to your account email. We may seek injunctive or equitable relief for actual or threatened breach of Section 5, Section 8, or the anti-circumvention provisions, without the need to post a bond.
17. Contact
Questions about these Terms: info@augmentev.com · AugmentEV, Inc., c/o A Registered Agent, Inc., 8 The Green, Suite A, Dover, DE 19901, USA.